Areas of Expertise


Program / Project Management

A program management professional with strong organizational skills and the ability to prioritize, lead, and deliver on deliverables using change management methodologies.

Internal & External Communications

Engages with leadership and stakeholders to develop and manage strategic / tactical plans; and ability to write clear communications for global audiences and multiple channels.

Digital Channels / Platform Management

Experience managing digital content lifecycle, governance, and communication channels (intranets, extranets, knowledge management portals, online communities, social collaboration platforms, email).

Portfolio

Some of my recent projects

Atlassian logo

Program Manager

I partnered with stakeholders for operational projects to increase end user engagement and productivity:
  • Collaborated with Channels Program and Sales Operations leadership for planning, scope, execution, risk management, and reporting.
  • Established governance for Sales enablement portal
  • Accountable for complete project lifecycle from inception to closure
  • Aligned with cross-functional stakeholders for business requirements and enhancements
Twilio logo

Program Manager

I managed the company intranet and project-managed a ServiceNow support tool for internal communications requests.

Site Examples

Vice President Portal:
  • Onboarding info
  • Employee messaging
  • Events
Investor Relations:
  • Engagement process
  • FAQs
Customer Support:
  • Processes for internal teams, supporting customers
  • Standard operating procedures
Don Edwards Wildlife Refuge

Photos Grid Gallery

I found a responsive and filterable jQuery portfolio gallery plugin from jqueryscript.net.

I'm testing the plugin to showcase photos captured with my smartphone's camera. Let me know what you think of the photos.
Facebook logo

Program Communications

I project-managed cross-functional program teams of network, software engineers, and global end users to design and develop internal products. I also produced program communications and artifacts (see screen captures below):
UC Berkeley logo

UCPath Communications

I partnered with leaders, managers, PMO team, and supervisors of impacted operational staff to identify stakeholders’ communication needs and cascade awareness communications.

I redesigned and developed the UCPath website; and produced campus photography and the CalPath Connect newsletter as part of the outreach:
Palo Alto Networks logo

Business Communications

I managed the company intranet and produced messaging for three online communities:
  • Let's Get Going (new hire onboarding)
  • Management Central (manager resources)
  • Security Awareness Program
I also led a security awareness communications initiative with cross-functional leads, leaders, and employees to protect the company’s computing, information, and physical assets. Tailgating campaign picked up by IT World Canada.

Work in Progress

During shelter-in-place, I focused on a few hobbies.

Hiking & Photography

Hiking & Photography

I've been capturing landscape photos of Don Edwards San Francisco Bay National Wildlife Refuge.

Unexpected Garden

Unexpected Garden

Got mangos from Costco and Whole Foods and extracted the seeds; and ecstatic about these mango plants.

Modifying New Recipes

Modifying New Recipes

Using cinnamon Graham crackers for the crust, I baked a delicious blueberry cheesecake.

Let's Collaborate

I look forward to the opportunity to work with your team to implement ideas, engaging your employees and end users.

Feel free to add me as a connection on LinkedIn.

Yummers: Random Food Nostalgia

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